Terms of Service

Effective Date: January 1, 2025

Welcome to Moon Bear Healing LLC ("we," "our," "us"). These Terms of Service ("Terms") govern your use of our website www.moonbearhealing.com and the services we provide. By accessing or using our website and services, you agree to these Terms. If you do not agree to these Terms, please do not use our services.

1. Services Provided

We provide mental health counseling and therapy services, including but not limited to:

  • Individual therapy

  • Clinical consultation services

  • Online and in-person sessions

Our services are intended for individuals seeking mental health support. Services are not suitable for individuals in immediate crisis—please contact emergency services or a crisis hotline if you are in danger or need urgent care.

2. No Therapist-Client Relationship Through Website

Submitting information through this website (including the contact form or booking tool) does not establish a therapist-client relationship. A therapist-client relationship is only established once a formal agreement is signed and an initial session is scheduled.

3. Confidentiality and Privacy

We take your privacy seriously. All information shared during therapy sessions is confidential in accordance with applicable laws and professional ethical guidelines.

However, communications through this website (including contact forms and emails) may not be HIPAA-compliant. Do not share sensitive health information through the website.

For more information, please review our Privacy Policy.

4. Payment and Cancellation Policy

  • Payment is due at the time of the session unless otherwise agreed.

  • Payments are processed through Autopay.

  • Cancellations or rescheduling must be made at least 48 hours in advance. Late cancellations or missed appointments may result in the full rate being charged.

5. Scope of Practice and Limitations

  • Our services are intended for mental health support and personal development.

  • We do not provide medical diagnoses or prescribe medication.

  • If your needs are outside our scope of practice, we will refer you to an appropriate professional.

6. Website Use and Intellectual Property

  • All content on this website (including text, images, and blog posts) is the property of Moon Bear Healing LLC unless otherwise stated.

  • You may not reproduce, modify, or distribute content without prior written consent.

  • Unauthorized use of the website or its content may result in legal action.

7. Limitation of Liability

We strive to provide accurate and helpful information; however, we make no guarantees regarding the outcomes of therapy.

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or website.

  • Therapy outcomes are influenced by various personal factors beyond our control.

8. Emergency and Crisis Disclaimer

Our services are not suitable for emergency situations.

  • If you are experiencing a mental health crisis, please contact:

    • 911 (for immediate emergency assistance)

    • 988 (National Suicide Prevention Lifeline)

    • Your local emergency services

9. Amendments and Updates

We may update these Terms at any time. Changes will take effect once posted on the website. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

10. Accessability

Moon Bear Healing is committed to ensuring that our website is accessible to everyone, including individuals with disabilities. We are continuously working to improve the user experience and apply relevant accessibility standards to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Ongoing Efforts. We regularly review our website to identify and fix any accessibility issues. Our goal is to provide an inclusive and user-friendly experience for all visitors.

Need Assistance? If you experience any difficulty accessing our website or need assistance, please contact us:
📧 Email: info@moonbearhealing.com
📞 Phone: 202-796-4994

We value your feedback and will make reasonable efforts to address your concerns promptly.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at:
📧 info@moonbearhealing.com
📞 202-796-4994

By using this website and our services, you confirm that you have read and agree to these Terms of Service.